Hi All,I am working and reviewing the current Onboarding process of my company.I would need some best practices of other IT companies in order to understand world class Onboarding practices.Please do forward me in case you have any details in this area.Thanks in...

Dear members of Cite HR,Enclosed is a detailed presentation on "Customer service & satisfaction"….This could be used for handling training sessions on 'Customer Service'.Best regardsLakshmi:p:neutral::lol:

Sorry, but after downloading this file, this is the message I get, after repeated attempts to open the file. Cannot open file:it does not appear to be a valid archive. Regards

RE : Customer Service PPtGood, precise and to the point but if you intend to use it for training please add pictures and colours. It will make it fun and interesting to read.rgdsLeela

A simple presentation on Customer Service.Which will be more relevant to the Hotel industryLisa

Thanks for the customer engagement pps. It was great and I think it would even better with the videos. Can you please send me the videos to my mail mkumenon@gmail.com? It will be a great tool to train customer service as I am a trainer in a Public Sector Bank. T...

Dear colleagues,Here is material of Customer Service for restaurant business. It's good to share.Arnold.:)

How to answer the customer if he ask how did you get my number

Hi All,I need to conduct training for regional sales manager for customer service orientation. Please revert if you can share your ideas and tools for this training.Regards,Sunita

Dear Friends,I work for a corporate training firm which apart from corporate trainings hold open house workshops and discussion sessions on various aspects of Learning and Development.These are world class workshops conducted by eminent trainers and speakers of ...